Crucial Conversations: Tools for Talking When Stakes are High

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List Price: £12.99 (GBP)
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  • Total New: 9
  • Total Used: 35
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  • Author : Kerry Patterson
  • Author : Joseph Grenny
  • Author : Ron Mcmillan
  • Author : Al Switzler
  • Binding : Paperback
  • EAN : 9780071401944
  • ISBN : 0071401946
  • Label : McGraw-Hill Contemporary
  • Languages : Original Language: English, Published: English
  • Manufacturer : McGraw-Hill Contemporary
  • Number Of Items : 1
  • Number Of Pages : 256
  • Package Dimensions : 0.87 inches (Height) x 8.27 inches (Length) x 0.84 pounds (Weight) x 5.91 inches (Width)
  • Product Group : Book
  • Publication Date : 2002-07-01
  • Publisher : McGraw-Hill Contemporary
  • SKU : 0NH2PC003IUY
  • Studio : McGraw-Hill Contemporary
  • UPC : 639785337515

When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; and discover how to communicate best when it matters most. This guide gives you the tools you need to step up to life's difficult conversations.

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