List Price: £22.32 (GBP)
- Lowest New Price: £23.95
- Lowest Used Price: £8.05
- Total New: 6
- Total Used: 14
- Total Collectible: 0
- Total Refurbished: 0
- Author : Brad Cleveland
- Author : Julia Mayben
- Binding : Paperback
- Creator : Gordon F., Jr. MacPherson
- EAN : 9780965909303
- ISBN : 0965909301
- Label : ICMI Press (International Customer Management
- Languages : Original Language: English, Published: English
- Manufacturer : ICMI Press (International Customer Management
- Number Of Items : 1
- Number Of Pages : 281
- Package Dimensions : 0.80 inches (Height) x 9.00 inches (Length) x 1.10 pounds (Weight) x 6.30 inches (Width)
- Product Group : Book
- Publication Date : 1997-01
- Publisher : ICMI Press (International Customer Management
- SKU : 1101665724
- Studio : ICMI Press (International Customer Management
- UPC : 643245034951
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