Value Merchants: Demonstrating and Documenting Superior Value in Business Markets

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List Price: £24.99 (GBP)
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  • Author : James C. Anderson
  • Author : Nirmalya Kumar
  • Author : James A. Narus
  • Binding : Hardcover
  • EAN : 9781422103357
  • Edition : illustrated edition
  • ISBN : 1422103358
  • Is Eligible For Trade In? : Yes
  • Label : Harvard Business School Press
  • Languages : Original Language: English, Published: English
  • Manufacturer : Harvard Business School Press
  • Number Of Items : 1
  • Number Of Pages : 240
  • Package Dimensions : 1.10 inches (Height) x 9.40 inches (Length) x 1.10 pounds (Weight) x 6.10 inches (Width)
  • Product Group : Book
  • Publication Date : 2007-10-01
  • Publisher : Harvard Business School Press
  • SKU : MUK1422103358
  • Studio : Harvard Business School Press

Business-to-business markets account for a huge proportion of the total GNP in the United States. This book presents an approach that allows suppliers to demonstrate and document superior value compared to the next best alternative from the customer's perspective, thereby elevating the sales force's role to an advisory position.

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